Clients often share with us the unique challenges they face when it comes to maintaining company-wide ADA compliance such as procuring reliable communication service providers, ensuring staff members are empowered to provide access that fulfills upon legal obligations, and establishing inclusive communication practices that make Deaf and Hard of Hearing employees feel like valued members of the team.
The Americans with Disabilities Act has been in place for nearly 30 years, guaranteeing Deaf and Hard of Hearing individuals the right to equal access in public and private settings such as hospitals, retail, colleges, and places of employment. Any violation of the ADA by an employee or manager can leave a company open to a potential lawsuit.
The Innovative Inclusion ADA Compliance Consulting program works in conjunction with relevant stakeholders and committee of Deaf advisors to assist organizations with reducing legal risk and ensuring that their business has all the tools for success when working with Deaf/ HoH customers, clients, or employees. Our programs are created alongside a legal team that specializes in ADA case law to ensure current best practice. Innovative Inclusion provides risk assessment and compliance evaluations along with actionable steps toward ongoing organization-wide ADA compliance.
Organizations are always seeking new ways to attract and retain diversity among staff and clientele. However, it can be challenging to know exactly how to connect with diverse individuals and make them feel included unless a foundation of cultural understanding is established, along with methods for effective communication. Through Innovative Inclusion Cultural Competency Training, Deaf and Hard of Hearing experts work with companies to provide comprehensive education and resources for employees on all levels to raise awareness about the experience of what it means to be Deaf or Hard of Hearing. Deaf trainers discuss the range of communication strategies and appropriate accommodations for those with hearing loss, and ways that everyone can work together to create a supportive environment where those who are Deaf/ HoH are welcomed and included.
Employees in a culturally competent workplace are able to recognize and navigate cultural differences, remove communication barriers, and identify opportunities for Deaf/ HoH employees to help progress the goals of the company while advancing their own careers. Innovative Inclusion works with staff and management from both the top down and from the bottom up to create a workplace where those with hearing loss are supported, included, and able to achieve their maximum potential. Our experts collaborate closely with Human Resources and management to maintain ADA compliance and ensure the effectiveness of communication tools and technologies.
Our programs are also effective for businesses that want stronger relationships with their Deaf/ HoH customers and clients. Cultural Competency Training sets staff up powerfully to engage with and serve the needs of the Deaf/ HoH community today, and every day moving forward.
Organizations that create space for Deaf and Hard of Hearing inclusion initiatives open themselves up a talent pool and potential market of nearly 28 million Americans who are currently underemployed and underserved. Innovative Inclusion helps companies discover the incredible financial and social benefits to including those with hearing loss.
Innovative Inclusion offers a variety of Cultural Competency Training packages to meet the unique needs of any organization. Created in collaboration with our Deaf Advisory Board and led by Deaf and Hard of Hearing professionals, these training sessions are designed to be informative and interactive.
We offer 3 packages that can be tailored to your needs:
One of the biggest issues those with hearing loss face in the workplace is inadequate access to communications that occur during the course of everyday business. Innovative Inclusion offers quality assurance assessments with Interpreting Agency Referral and CART Service Referrals because most organizations are not equipped with the knowledge and resources to ensure that potential service providers are effective and reliable, or to evaluate their existing accommodation options.
Under the expert guidance of a diverse team of consultants we’ve identified common pain points for Deaf/ HoH individuals and created systems to help establish a solid foundation of understanding and access on all sides.
The Deaf and Hard of Hearing consultants at Innovative Inclusion work closely with Human Resources and relevant stakeholders to assess the unique needs of each organization and develop training resources and other solutions that can be white-labeled and streamlined into existing structures.
Some examples of Organizational Resources include:
Our team of experts are experienced with constructing scalable strategies that provide ongoing support for cultural competency and accessibility.
Establishing employee resources for internal use at an organization creates a work environment where employees are properly educated and feel supported. Deaf cultural competency resources can be easily incorporated into an organization’s onboarding and training processes to set every team member of the organization up for success.
Technology has made great advancements when it comes to offering reliable communication access for those with hearing loss in everyday situations. Without proper education and training, however, hearing staff members at an organization may be unclear on what options are available, and when each technology would be most appropriate. Sometimes, a simple text messaging protocol can provide the key to effective communications, while other times Video Relay Interpreter might offer a quick solution. Organizations can support their Deaf and Hard of Hearing employees and clientele by understanding best practices with current technologies.
Innovative Inclusion Technology Consulting helps take the guesswork out of providing communication access for Deaf and Hard of Hearing individuals. We provide businesses with the tools they need to successfully accommodate the varied communication needs of those with hearing loss utilizing the most effective technologies available. We work closely with organizations and their Deaf and Hard of Hearing employees to maximize the return on both technology and human capital investments.
It’s estimated that there are more than a half million individuals living in the United States for whom American Sign Language is their primary method of communication. Lack of access to communication serves as a barrier for many, limiting the inclusion of this unique linguistic minority group. Taking the extra step to welcome the Deaf population demonstrates a commitment to developing an outstanding organizational culture that welcomes and supports diversity.
We believe in the power of language to build connections and create new possibilities! Discover the exciting 3-dimensional world of visual communication under the leadership of a Deaf individual whose native language is American Sign Language. Explore American Deaf language and culture, as well as history and modern social issues. Learning ASL as a team offers fun challenges, as well as opportunity for growth and connection.
Innovative Inclusion ASL Training sessions can be customized to meet the size and needs of any organization, including specialized vocabulary and terminology. Learn just the basics with one group session, or continue on to greater fluency.
We currently offer:
Approximately 15% of American adults, or 37.5 million people aged 18 and over, are currently living with some level of hearing loss. Captioning is one of the most common accommodations for individuals who are Deaf or Hard of Hearing, but it is a service that frequently benefits everyone! Studies have shown that most people who use closed captions have no hearing loss at all.
Even those without notable hearing loss can miss a spoken word or even a whole sentence. Captions can also make a big difference in comprehension for individuals with intellectual disabilities, or anyone for whom spoken English is not a first language. Providing captions reduces the guesswork, and they help video content reach a wider audience. Accessible content helps improve message retention and viewer engagement, as viewers have been shown to spend about 40% more time watching captioned video.
Innovative Inclusion offers high quality captioning service for:
Captioned content demonstrates a commitment to open dialogue and clear communication with employees, clients and customers.